CRM integrations - Even though Nextiva's virtual phone system is powerful, it integrates nicely with others using APIs.Unified communications - Unified Communications as a Service ( UCaaS) consolidates separate channels across the enterprise into a shared platform for voice, video, chat, and collaboration.HD voice gives you twice the sound quality of an analog phone call. HD phone calls - Be heard clearly with excellent call quality.Video meetings - Meet over a video conference using a trusted VoIP solution to add a deeper emotional connection.Phone presence - See when another person is busy, on a call, on their mobile phone, or available for more efficient communication.Team messaging - Chat with team members for a faster response than an email across any desktop or mobile device.Screen sharing - Deliver a live presentation to team members and customers for real-time collaboration.Hold meetings even when people work remotely. Conference calls - Dial in to connect multiple people from any phone line to participate in a conference call.Cloud PBX - Manage your company’s phone service, including call routing, over an internet connection while keeping your staff productive.Here are several features that are essential to a hybrid workforce: Nextiva lets anyone work from home and the office using its secure business communications platformĭesk phones or virtual softphones to stay in touch. Down communication systems means lost business. Reliable service provider in the industry. Enhanced business continuity - Stay connected to your customers and keep your.Lowered costs - Trim expenses by consolidating 15+ customer support apps,Įliminating data silos, and bridging divides between isolated teams.Set automatic reminders to serve customers Handling customer issues and sales pipelines. Boost team productivity - Minimize the busy work by automating routine tasks when.Reduced customer churn - Keep customers engaged throughout their journey, growingĬustomer loyalty and solving causes of churn before they happen so you can maximize customer value.
Offer promotions and product upgrades and act on new sales opportunities. Increased revenue - When you anticipate customer needs, you can intelligently.The top benefits of Connected Communications include: It addresses the dilemma created by fragmented business tools by giving aĬomplete picture of the customer in real time with actionable information for every user. Goldman Sachs Asset Management, we’re taking that vision to every customer, everywhere.Ĭonnected Communications leverages past and present conversations to provide a seamless employee andĬustomer experience.
Insights in real time across all channels, with communications at its core. Nextiva has pioneered Connected Communications from the ground up to provide actionable customer
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